Shadowserve

Our story begins in January 2012, when Adam Summers (Director of Technology) and Duncan Wilkinson (Director of Operations) joined forces to develop a revolutionary IT service company to provide enterprise-grade services to SMEs and VIPs. With their 30 years combined experience working at tech giants such as Red Bee Media and Rackspace, they developed a successful formula that bridged the gap between the extensive resources available to large corporations and the specialised needs of smaller businesses and high-profile individuals. Their vision was clear: leveraging cutting-edge technology, strategic insights and a customer-first approach to deliver unparalleled IT solutions.

From a boutique consultancy to a fully-fledged, managed services provider with teams based in London and New York, Shadowserve has become a trusted name in the managed IT services industry, recognised for its unwavering commitment to excellence.

Adam Summers has profound technical knowledge, and a forward-thinking mindset drives Shadowserve's technological innovations. His knack for identifying and integrating emerging trends into business solutions keeps our clients ahead of the curve. A perpetual learner, Adam's passion lies in demystifying the complexities of technology, ensuring that the most advanced solutions are accessible to all.

Duncan Wilkinson has unparalleled expertise in operations and client relationships. His vast experience managing large-scale projects and exceptional interpersonal skills ensure that the company's engagements are always seamless and client-centric. Duncan's mantra has always been to "listen first, act second", which has allowed the company to develop deep-rooted relationships with their clients, understanding their unique needs and delivering tailored solutions.

Adam and Duncan's commitment to excellence, innovation and genuine client relationships has set Shadowserve apart in a highly competitive industry.