Need An Extra Pair of Hands? AI for Smaller Businesses

11 Nov 2026
Seminar Theatre 7 - Sponsored By Hotels.com

This 30-minute session is a practical, jargon-free look at how AI is helping UK small and mid-sized businesses to transform and and also to compete with large enterprises.

Not the AI of headlines and hype, but practical applications where AI-powered automation helps to add scale by handling inbound phone calls, answering customer chats around the clock, triaging support calls, on-boarding and setting up clients and triggers the workflows your team are currently doing by hand.

Whoever you are in your business - running it, selling for it, supporting customers, managing the books, hiring the people, or keeping the lights on, you'll leave with a clear picture of where AI can help you today, what it can do well (and what it can't), and how to know if it's the right next step for you.

We'll cover practical examples across customer service, sales, HR, finance and operations, walk through a real UK case studies for small and medium sized businesses, and finish with three things you can do immediately find out if AI is the missing pair of hands your business needs.

No prior technical knowledge required. No buzzwords. Just an honest look at how AI is helping businesses like yours - right now.

Speakers
Richard Brown
Richard Brown, Director & Co-Founder - converse360