Chris Sims, Chief Commercial Officer at BT Business, explores how rapid advances in technology - particularly AI and cloud computing - are reshaping the business landscape. While large enterprises are already leveraging these tools to drive innovation and efficiency, this session focuses on how small and medium-sized businesses
can also compete and thrive in this new era.

Drawing on real-world examples, Chris will demonstrate how SMBs are successfully adopting digital solutions to scale operations and unlock new revenue streams. He’ll explore the practical enablers of transformation - what businesses need to get started, and how BT is helping to overcome common challenges such as cost, complexity, and cybersecurity.

Attendees will leave with a clear understanding of how to embrace AI, cloud, and data securely and effectively, and how to build a more agile, resilient, and future-ready business—regardless of size.