This keynote is a practical playbook for scale-up success. Drawing on the lessons from his 30-year journey building HomeServe into a £4.1 billion global company, Richard Harpin unpacks the 9 essential steps to building a billion-pound business. He’ll share stories of near-misses, breakthroughs, and the secrets he wishes he’d known sooner – from hiring your replacement and going global with locals, to knowing when to copy and pivot. Richard now spends his time running weekly Growth Workshops through Business Leader, investing in mid-sized businesses via Growth Partner, and championing UK entrepreneurship. This session is ideal for founders, CEOs, and business leaders who want to move from medium to large – and do it with speed, clarity, and impact.