Bring AI Agents into HCL Domino and Existing Business Systems
HCL Domino Assistant is AI Build Group Ltd's AI assistant for organisations that run HCL Notes and Domino, the platform formerly known as Lotus Notes and IBM Notes. It brings AI agents into the Domino applications, mail, calendars and business processes your teams already use, without a migration away from Domino. See HCL Domino Assistant (https://www.ai-build.ltd/products/hcl-domino-assistant) at The Business Show London 2026, ExCeL London, on 11–12 November 2026, at Stand B501.
Why add AI to HCL Notes and Domino instead of replacing it?
Many organisations have years of investment in Domino databases, workflows and CRM applications that still run the business. Replacing them purely to access AI is costly, risky and disruptive. With Domino Assistant, the existing Notes applications stay the system of record, and AI works with them using the access controls Domino already applies.
How does Domino Assistant work?
There are three ways to use it:
- AI inside HCL Notes: an embedded assistant in the Notes sidebar answers everyday questions and carries out business actions, with each exchange logged in the mail file.
- Your preferred assistant through DominoMCP: compatible external AI applications, such as ChatGPT, can work with authorised Domino data and actions instead of staff copying records between systems.
- Autonomous enterprise AI agents: agents can respond to incoming email, SMS and WhatsApp, and larger jobs run as persistent offline workflows with scheduling, dependencies, retries and saved progress.
What can an HCL Notes AI assistant do?
- Email and inbox management: classify and prioritise mail, draft replies and file enquiries.
- Calendars, meetings and contacts: find meeting slots, send invitations with Teams links and create follow-up tasks.
- Domino databases and CRM: search, create and update customer records, opportunities and tenders without exporting the database.
- Microsoft Office integration: produce Word, Excel and PowerPoint documents, work with OneDrive and SharePoint files and post updates to Microsoft Teams, including through OfficeMaker.
- Charts and management reports: turn performance figures into scheduled reports.
- Notes development: explain existing forms, views and agents, and prepare design changes for review before they are applied.
What does Domino automation look like in practice?
A single instruction can drive a complete business process. For example, an incoming tender email can be read, the customer researched, an opportunity created in the CRM, requirements extracted and first-draft documents prepared, with remaining tasks assigned to people.
Is it secure and governed?
People and agents act only with the access Domino already grants. Personal instructions, approvals, separate identities and an audit trail sit on top of that.
Frequently asked questions
Do we need to migrate away from Domino? No. Domino Assistant works with your existing Notes applications, mail and data.
Is Domino Assistant the same as HCL Domino IQ? No. Domino IQ is HCL's on-premises AI option. Domino Assistant is AI Build Group's own product.
Can we use ChatGPT with Domino data? Yes, compatible assistants such as ChatGPT can connect through DominoMCP, limited to the data and actions Domino authorises.
Talk to us at Stand B501
If your organisation relies on HCL Notes and Domino, visit AI Build Group Ltd at Stand B501 at The Business Show London 2026, ExCeL London, on 11–12 November 2026, to explore how AI agents could work with the applications you already run.
Find out more
- HCL Domino Assistant product page and demos: https://www.ai-build.ltd/products/hcl-domino-assistant
- How Domino works as an AI agent platform: https://www.ai-build.ltd/insights/blog/domino-ai-agent-platform
- AI Build Group at The Business Show: https://www.greatbritishbusinessshow.co.uk/exhibitors/ai-build-group
- OfficeMaker document automation on Stand B501: https://www.greatbritishbusinessshow.co.uk/exhibitor-news/discover-ai-document-automation-agentic-workflows-business-show
- AI TrustMark at The Business Show: https://www.greatbritishbusinessshow.co.uk/exhibitor-news/building-business-confidence-artificial-intelligence-ai-trustmark