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Zadarma Introduces AI Voice Agent for Smarter Business Calls
The Zadarma AI Voice Agent is a next-generation voice assistant built to transform inbound call handling. Using advanced AI technology, the agent can answer calls automatically, recognize caller intent, and respond in a natural, conversational manner.
Fully integrated with Zadarma's cloud PBX and Teamsale CRM, the system can:
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Qualify incoming leads
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Provide information about products or services
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Route calls to the appropriate department
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Schedule appointments
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Support communication in 20+ languages
The AI Voice Agent operates 24/7 without the need for additional hardware and can be configured quickly through a user-friendly web interface. Businesses can customize call scenarios, logic, and responses to match their workflows — from sales automation to customer support.
By automating routine call handling, companies reduce workload, minimize missed calls, and allow their teams to focus on high-value conversations and closing deals.