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Essentials
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Keep your team productive and your everyday IT running smoothly without having to manage it all yourself.
Outside Help takes care of helpdesk requests, company devices, Microsoft 365, user support, updates, monitoring and maintenance, with a customer portal that gives you clear visibility and control.
Ideal for: Small to medium businesses
- Business-hours service desk and end-user support
- Device and Microsoft 365 management
- Proactive monitoring and routine maintenance
- Security and application patching
- Customer portal for requests and service visibility
The Essentials Package Includes:
- Microsoft 365 Business Premium
- Business Hours Service Desk
- Dedicated Client Manager
- Monitored Treat Detection - Identity
- Cloud Data Backup
- Microsoft 365 Tenant Backup, Drift Analysis and Reporting
- Microsoft 365 Tenant Management
- Safe Internet Browsing
- Multi Factor Authentication & Conditional Access
- Endpoint Protection
- Email Protection
- Remote Monitoring & Management
- Proactive Endpoint Monitoring
- Monthly Security Updates
- Core Application Updates
- AI Based Proactive Remediations
- Customer Portal
Why Outside Help
Outside Help combines expertise in Microsoft technology, cybersecurity, compliance and AI governance to make responsible adoption practical.
We go beyond enabling tools by putting the policies, safeguards and ongoing guidance around them. This gives your employees the confidence to use AI productively while helping protect your data, reputation and compliance position.
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