Centrix Plus Integrated Solution

Stand: B904
BPO Consultancy Cyber Security Digital Transformation Software Development
Cover image - Centrix Plus Integrated Solution

Centrixplus is a Kuwait-based technology company and an official Odoo Silver Partner, with offices in Kuwait and the UAE. We have 15 years of hands-on delivery across 5 countries and 150+ businesses automated, and 98% of our clients renew with us. We deliver in Arabic and English, and the engineers who scope a project are the ones who build and support it.

At this event we are showcasing four solutions that cover a business end to end: running the back office, talking to customers, delivering orders and selling at the counter.

1. Odoo ERP: One Business, One System We deliver Odoo implementation, customization, migration, integration and support under one roof. Finance, sales, inventory, purchasing, manufacturing and HR share one database, so every department works from the same live numbers. • Modules: Accounting, Sales, CRM, Inventory, Purchase, Manufacturing, Point of Sale, HR & Payroll, eCommerce and Website • Migration from Tally, QuickBooks, a legacy ERP or Excel, with every record reconciled • A demo environment in about 20 days and full-suite go-live in about 4 months • 85% faster order processing after go-live • Advice on both Odoo Community and Odoo Enterprise

2. CentrixDial: AI-Powered Contact Centre CentrixDial is contact centre software built for human and AI collaboration. AI voice agents handle routine calls in regional voices. Complex conversations are escalated to people, along with the caller's details and an AI-generated summary. • Multilingual IVR, queue management and business-hours routing • An outbound dialler with Manual, Preview, Progressive and Predictive modes • One agent panel for Voice, WhatsApp, SMS, Email, Web chat and Social messaging • AI call analytics: transcripts, summaries, sentiment and quality scoring • Cloud or on-premises deployment, with CRM, API and SIP integrations

3. Karrix: Last-Mile Delivery Software Karrix is one platform for a delivery business and everyone around it. Your office plans the day, your drivers work from the Karrix Pilot app, merchants book through their own portal or API, and customers track each parcel live through a simple link. • AI route optimisation and smart dispatch, re-planned every 15 minutes • A bilingual driver app for Android and iOS, with barcode pickup and photo proof of delivery • Cash on delivery, merchant settlements, driver pay and electronic invoices • Built for Kuwait, with PACI addresses and KNET, hosted and ready to brand as your own

4. ONPOS: The POS That Never Stops Selling ONPOS is a next-generation point of sale for restaurants, cafés, retail stores, pharmacies and growing businesses. It is offline-first, multi-branch and multilingual. • Sales continue during internet outages, with background cloud sync • Smart inventory with variants, barcodes, lot numbers and expiry tracking • Restaurant tools: reservations, floor plans and kitchen display systems • Payments via KNET, Mada, Apple Pay, Google Pay, Visa and Mastercard • Delivery integrations with Talabat, Deliveroo, Jahez, HungerStation, Careem and Mrsool • Starter, Pro and Enterprise plans that scale from one shop to many branches

Why Centrixplus? • One team, start to finish: consulting, build, training and support • Adoption over installation: training and post-go-live tuning are part of every engagement • Bilingual delivery: Arabic and English across Kuwait and the GCC • Connected solutions: our products integrate with Odoo and with each other

Visit Our Stand See live demos of Odoo, CentrixDial, Karrix and ONPOS, or book a free 30-minute consultation. We'll map your processes and give you a transparent written scope and quote.

Web: centrixplus.com | Email: info@centrixplus.com | Phone: +965 2208 5405 | WhatsApp: +965 9406 9744 Office: Sharifa Al Mulla Complex, Bin Khaldoun Street, Hawally, Kuwait

Exhibitor News

CentrixDial Launches Mobile Agent: Work the Call Queue From Your Phone
CentrixDial agents can now take calls, run campaigns and update customer records from their own smartphone, with the same supervision and reporting as the office floor.  
AI Call Analysis in CentrixDial: Every Call Transcribed, Summarised and Scored
CentrixDial now uses AI to transcribe calls in Arabic and English, summarise each conversation, detect customer sentiment and score agents against your quality checklist.  
From Call to Doorstep: CentrixDial, Odoo ERP and Karrix Now Work as One
An order taken on a CentrixDial call is created in Odoo, handed to Karrix for delivery and tracked to the customer's door, with no re-typing between systems.  
Odoo ERP & XBRL: File Kuwait CMA iFSAH Reports Straight From Your ERP
Centrix Plus, an Official Odoo Silver Partner, brings XBRL reporting into Odoo: your existing accounting data is mapped, validated and prepared for iFSAH without spreadsheets or rework.  
Karrix for Retail and E-Commerce: Live Tracking and Payment on Delivery
Shops, restaurants and online sellers can hand their orders to Karrix and let customers track every delivery live, with cash and card collected at the door and recorded for them.  
ONPOS: The Offline-First POS That Never Stops Selling
ONPOS, a product of Centrix Plus, brings billing, inventory, kitchen, payments, delivery and back office into one point of sale for restaurants, cafés, retail stores and pharmacies, and it keeps selli …
Karrix Connects Garages, Spare-Parts Vendors and Customers in One Delivery Network
Karrix now links garages, auto-parts vendors and car owners across Kuwait: the part is ordered, picked up and delivered to the garage or the doorstep, tracked live all the way.  
Why AI Voice Agents Are Transforming Customer Support
Two years ago, "press 1 for sales" was the state of phone automation. Today an AI voice agent answers in one ring, understands the caller's intent in their own words and language, resolves the request …
8 Results

    Exhibitor Products

    CentrixDial Unveiled: AI-Powered Contact Centre Software Built for Human and AI Collaboration
    Centrixplus showcased CentrixDial, an AI contact centre platform for inbound and outbound calls. It combines AI voice automation with human agents, adds omnichannel messaging and turns every conversat …
    Centrixplus Showcases Odoo ERP Services: One Business, One System, Done Right the First Time
    As an official Odoo Silver Partner in Kuwait, Centrixplus presented its complete Odoo service line: implementation, customization, migration, integration and support. One accountable team handles it a …
    Karrix Driver Management: Last-Mile Delivery Software for Your Office, Drivers, Merchants and Customers
    Centrixplus introduced Karrix, a hosted last-mile delivery platform. It offers AI route optimisation, smart dispatch, a bilingual driver app, a merchant portal and API, and a live customer tracking pa …
    ONPOS Launch: The POS That Never Stops Selling, for Retail and Hospitality
    Centrixplus showcased ONPOS, an offline-first, multi-branch, multilingual POS platform for restaurants, cafés, retail stores and pharmacies. Selling, kitchen, inventory, loyalty, payments and back off …
    4 Results

      Exhibitor Videos

      ONPOS: The POS That Never Stops Selling | Smart POS for Kuwait & the GCC
      ONPOS keeps your business selling, even when the internet goes down. It brings POS, kitchen, inventory, payments and analytics together on one platform for retail and hospitality in Kuwait and the GCC …
      Odoo ERP Done Right | Implementation, Customization, Migration & Support | Centrixplus Kuwait
      Centrixplus is an Official Odoo Silver Partner in Kuwait. Implementation, customization, migration, integration and support, all from one accountable team.
      How Karrix Works | Delivery Partner for Your Business in Kuwait and GCC
      Karrix delivers your business products from order to doorstep. See how it works in under 30 seconds.
      Run Your Call Centre from Your Phone – CentrixDial Mobile Agent Overview
      CentrixDial Mobile Agent turns any smartphone into a full contact-centre agent workstation. Agents can sign in, join their campaigns and queues, and take or make calls from anywhere, with no desk phon …
      5 Results

        TBS Sectors

        • BPO
        • Consultancy
        • Cyber Security
        • Digital Transformation
        • Software Development
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