Cyberstaff

Come to our stand (B1821) and we'll show you cutting edge AI voice, customised to your business from scratch, in under 60 seconds.

Cyberstaff is the AI voice layer for high-volume call operations. We sit over the telephony, contact-centre platform and CRM you already run, working out why every customer is calling, deflecting or resolving what doesn't need a person, and routing the rest to the right team with the context already captured.

One conversation replaces the entire menu tree. Callers say what they need in natural language instead of guessing their way down an IVR. Cyberstaff resolves routine enquiries end to end, prioritises valuable and urgent callers, captures information while people are still in the queue, absorbs overflow and out-of-hours volume, and scores every conversation against your own standards so QA and analytics cover 100% of calls rather than a sample.

The models are our own. Rather than stitching together off-the-shelf components, we build proprietary speech, turn-taking and noise models engineered for messy, real-world phone calls, then fine-tune them on your business: 35% more accurate at understanding callers, 42% fewer false interruptions, 96% accuracy through background noise.

Accident Claim Helpline cut first-touch abandons by 75% and queue abandons by 65% against their previous IVR, kept 43% of non-claim calls away from the team, and saw 9.7x ROI inside 3 months.

Keep your existing numbers, telephony and platforms. We handle the integrations ourselves: our engineers connect Twilio, RingCentral, Genesys, NiCE CXone, Salesforce, HubSpot, Zendesk and bespoke internal systems, so nothing lands on your IT roadmap. ISO 27001 certified.

Founded by Kai Feller, who built and sold Bark.com, the UK's largest bootstrapped exit, and ran a 24/7 contact centre taking more than a million calls a year.

Bring your call flows to the stand for a 60 second demo. If you like it (we think you will), we'll build a free proof of concept within seven days, and have a fully working AI agent ready to go two weeks after that.

Or just visit to pet our robot dog, Pumpkin!