Seminar Sessions TBS 2026

Every generation of business faces a defining shift, “a moment that changes how companies grow, compete, and scale”. Today, that shift is the convergence of global talent and AI. 
 
This seminar, led by Jasjit Singh Anand (Andy), CEO of Asiatel Outsourcing, explores how businesses are using this combination to reduce cost, access specialized talent faster, and redesign operations for speed, efficiency, and growth. Drawing on nearly a decade of experience across Australia, Canada, United Kingdom, the US, and Southeast Asia, Andy shares what it takes to build and scale Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), and AI Transformation that deliver real operational impact.
 
At the heart of the session is a simple idea: Global Talent and AI are not separate strategies. Together, they form a specialized operating model for modern business. One expands access to skilled talent beyond local hiring limits; the other multiplies what those teams can deliver. The result is not just lower cost, it is greater capacity, faster execution, and a more scalable business.
 
Attendees will gain a practical view of how this plays out across three critical layers of operations:
 
Execution – scaling teams faster and flexible through remote staffing, Employer of Record (EOR), and managed service models.
Expertise – accessing specialist capability through KPO without building it all in-house.
Transformation – embedding AI into workflows, with human expertise in the loop to guide judgment, quality, and continuous improvement.

More importantly, this session tackles the questions business leaders are actually asking:
Where should you start? Which functions can be outsourced or AI-enabled without compromising quality? What should stay in-house? How do you maintain accountability, speed, and consistency when your workforce is distributed and AI-assisted?
 
This is not a seminar about outsourcing as a cost play, or AI as a standalone tool. It is about how businesses build a more resilient, scalable operating model by combining both. Global talent without AI is underleveraged. 

From talent to transformation, the advantage belongs to organizations that know how to integrate both — turning people and technology into a smarter playbook for growth.