One Business, Many Markets: Designing a Seamless Customer Experience

12 Nov 2026
Keynote Theatre 3
As businesses expand internationally, success depends on more than entering new markets. This seminar will explore what companies often underestimate, how to deliver a consistent customer experience across borders, what to standardise versus localise, and how the right people, processes and technology can support sustainable global growth.
Speakers
Amanda Nartey
Amanda Nartey, Head of CB International Onboarding and Service - JPMorgan Chase & Co.